Privacy Policy

Last updated: August 27, 2025
Effective date: August 27, 2025

This Privacy Policy describes how NKD DOLL FASHION Inc. (“Naked Doll,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from thenakeddoll.com (the “Site”) or otherwise interact with our online services (collectively, the “Services”).

Please read this Privacy Policy carefully. By using and accessing the Services, you agree to the practices described herein. If you do not agree, please do not use the Services. This campaign is a reminder: you never have to be the same.You can be yourself — and someone new every single day.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will post the revised version on this page, update the “Last updated” date, and take additional steps required by applicable law.someone new every single day.

Information We Collect

We collect personal information about you from the following sources:

1. Directly from you:

  • Contact details (name, address, email, phone number)
  • Order details (billing/shipping addresses, payment confirmation)
  • Account details (username, password, security questions)
  • Customer support content you share with us

2. Automatically when using the Site (Usage Data):

  • Device and browser type
  • IP address and geolocation by IP
  • Log data on how you interact with the Site (pages viewed, links clicked)
  • Cookies and tracking technologies (see “Cookies” below)

3. From third parties:

  • Payment processors (credit/debit/bank data used to process transactions)
  • Service providers (e.g., Shopify, shipping providers, analytics, marketing)
  • Advertising partners (who may provide insights about ad interactions)

How We Use Information

  • Provide Services: process orders, payments, shipping, returns, account access
  • Marketing & Advertising: send promotional messages (with your consent where required), show tailored ads
  • Fraud & Security: detect, prevent, or investigate suspicious or illegal activity
  • Customer Support & Improvement: respond to inquiries, improve our products and services
  • Legal compliance: meet legal obligations, enforce our Terms of Service

Cookies & Tracking

We and our partners use cookies, pixels, and similar technologies to:

  • Remember your preferences
  • Analyze traffic and usage trends
  • Personalize ads

You can manage cookies via your browser or through our Cookie Preferences banner. For Shopify-specific cookies, see: Shopify Cookies Policy.

We also honor Global Privacy Control (GPC) signals for opting out of data sharing/targeted advertising. Other browser “Do Not Track” signals are not recognized.

  • Customer Support & Improvement: respond to inquiries, improve our products and services
  • Legal compliance: meet legal obligations, enforce our Terms of Service

Children’s Data

The Services are not directed to children under 13, and we do not knowingly collect their personal data. If you believe a child has provided us information, contact us to request deletion.

Security & Retention

We use reasonable safeguards, but no system is 100% secure. Do not send sensitive data via unsecured channels. We keep data as long as necessary for:

  • Orders/account records: 7 years (for tax/legal purposes)
  • Marketing consents: until opt-out or after 24 months of inactivity

Your Rights

Depending on where you live, you may have the right to:

  • Access / Know what data we hold
  • Delete your data
  • Correct inaccuracies
  • Portability (receive a copy or transfer)
  • Restrict Processing or Opt-out of targeted ads/sale/sharing
  • Withdraw Consent (where applicable)
  • Appeal if we deny your request (CO/VA/CT laws)

You can exercise rights by email: privacy@thenakeddoll.com. We may need to verify your identity. Authorized agents may submit requests with proof of authority. We will not discriminate against you for exercising these rights.

International Users

If you access our Site outside the U.S., your data may be transferred to the U.S. and processed under U.S. laws, which may differ from your home country.

For EU/UK users, transfers rely on Standard Contractual Clauses (SCCs) or other valid mechanisms. Our lawful bases for processing include: contract necessity, legitimate interests, consent, and legal obligations.

  • Withdraw Consent (where applicable)
  • Appeal if we deny your request (CO/VA/CT laws)

You can exercise rights by email: privacy@thenakeddoll.com. We may need to verify your identity. Authorized agents may submit requests with proof of authority. We will not discriminate against you for exercising these rights.

Complaints

If you have concerns, please contact us first. If unsatisfied, you may lodge a complaint with your local Data Protection Authority.